Re: Ah yes indeed.
Conversely, I work for a gov agency and our IT department is truly hopeless. The length of time for requests to get attended to can be measured in weeks and not a single computer in our organisation (and there are at least 400 of them) is configured correctly. The worst was out graphic designer's machine. They were supposed to upgrade Windows to 64-bit version so the whole 8 gigs of RAM could be used and 64-bit Photoshop could be installed. Requested, begged, demanded but nothing. The machine, a quad core i7 should have run well but it was a performance dog because of misconfigurations. If something in my dept needs IT attention I do it myself because its faster and I know it will be done right.
Not disparaging those IT folk who go above and beyond. I have utmost respect for them. Just saying that my particular one is as useful as the mammaries on a bull.
Biting the hand that feeds IT
