Reply to post: The Need For Speed

nbn™ puts the acid on Australia's ISPs to speed up its NBN

Magani
Unhappy

The Need For Speed

Secondly, Morrow is giving RSPs notice that they'll need to explain themselves to consumers.

Can we start by ditching the mantra from resellers / ISPs of speeds "Up to xxx MBps/Mbps". Mostly this has as much in common with reality as a fairy story. I dare say that once in a blue moon, my cable performance hits the 'Up to...' performance that I pay for.

Any complaint is met by things like "Beyond our control", "You must be downloading from overseas", "Someone else must be using your resources". Any references I make towards the fact that their contention ratio might be a bit high are met with a "No comment", or "I don't know what you mean".

How about having a minimum guaranteed speed instead of a mythical maximum one that's rarely met?

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

SUBSCRIBE TO OUR WEEKLY TECH NEWSLETTER

Biting the hand that feeds IT © 1998–2021