The Need For Speed
Secondly, Morrow is giving RSPs notice that they'll need to explain themselves to consumers.
Can we start by ditching the mantra from resellers / ISPs of speeds "Up to xxx MBps/Mbps". Mostly this has as much in common with reality as a fairy story. I dare say that once in a blue moon, my cable performance hits the 'Up to...' performance that I pay for.
Any complaint is met by things like "Beyond our control", "You must be downloading from overseas", "Someone else must be using your resources". Any references I make towards the fact that their contention ratio might be a bit high are met with a "No comment", or "I don't know what you mean".
How about having a minimum guaranteed speed instead of a mythical maximum one that's rarely met?
Biting the hand that feeds IT
