My condolences.
Although not on the same scale, it felt like it at the time, I have gone up against insurance companies in the courts (without lawyers) and it is a horrifying scary endeavour, which just makes you want to bury your head in the sand on a daily basis.
I congratulate her for being able to stand up against what is wrong and I am sad justice has yet again been somewhat blind to honesty.
Biting the hand that feeds IT
