Re: The same thing happens with IP address allocations
Been there, done that. My company got an IP address allocated which was already blacklisted. We have been trying to send an e-mail to the helpdesk address listed in the contract only to be rejected by the ISP's mail server. Any attempts to ask to talk to the technical support over the phone proved futile as the call centre operators will direct us to the e-mail address. After enormous number of calls an "engineer" was sent over to investigate, only to prove to his satisfaction that "ping" works, and to leave.
Guess why we have sent a termination notice, and refused to pay any bills for service not being provided.
Biting the hand that feeds IT
