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Calls for UK.gov's tax digitisation plans to be put on the back burner

Anonymous Coward
Anonymous Coward

As someone currently working on the HMRC Making Tax Digital project, I can assure you that there definitely is an architecture in place, and it's not too bad. Modern, microservice- and API-based, using modern non-waterfall delivery processes using all the funky cloudy tools, etc. Fairly large limitations are the 70's-era core data stores and processign, and very non-synchronous internal processes of HMRC itself.

There's no excuse for the Government Gateway though - had to register for self assessment recently, and holy crap is it labyrinthine and confusing - did anyone do any user research?? A replacement is in the works....

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