Reply to post: Interesting development

BT installs phone 'spam filter', says it'll strain out mass cold-callers

Andy Non Silver badge
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Interesting development

I normally screen callers through my answering machine prior to picking up, but will give this a go instead. It will be interesting to see if those spoofed call numbers will still be blocked.

The latest scam call almost got me. Someone phoned claiming to be a BT engineer and there was a problem with my broadband speed. He wanted me to plug my router directly into the master socket. The call seemed legit in as much as he spoke English without a foreign accent and he wasn't asking for any financial details etc. However, something didn't feel right about the call so I hung up and did a 1471 and the number came back as a legitimate BT customer service number (after looking the number up on Google). Anyway, I phoned BT and after being passed around their Indian call centre was told that they had not contacted me and that the call had been made by someone pretending to be from BT! I don't know how the scam call would have unfolded, I can only speculate that he may have eventually tried to get me to download something (malicious) to my computer so he could analyse the "problem". Anyone else had this type of dodgy call and know what they are up to?

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