Keep trying until you find a laptop that works?
So (I am making the generous assumption that the didn't just try connecting the same one several times and found that worked eventually) the specialised laptops essential for support don't have a standard hardware/software build?
Or is the software so crap that once the standard build has connected to one aircraft and been used successfully then it is borked for some/all future use unless rebuilt?
I have the (possibly unworthy) suspicion that there may be several (many?) variants of the airframe interface and several (many?) builds of the laptop interface which could lead to interesting times.
Whatever, for those wondering what idiot could design a system which was broken by an unplanned disconnect I would respectfully point to the humble external drive.
Biting the hand that feeds IT
