Re: Cable?
Quote: "...when on the day of activation there isn't capacity on the cabinet/exchange"
Why would they not know this in advance?
Isn't this what records are for?
Shouldn't BT know exactly what the max capacity is at every cabinet, know exactly how many much has been provisioned so far, and exactly how many are in the queue to be activated, and therefore know what capacity is available?
Keeping records goes back to imprints in clay, and knots in strings, so surely this ins't outside of the reach of BT (and BT wholesale) to manage?
If they don't have this information available, then to me that means BT are incompetent, and shouldn't be allowed to be in business anymore!