Re: At least they're trying!
"That's because people are inherently old farts who don't want things to change. MS, like you, seems to think that change for the sake of change is a good thing..."
Because that's a practical business consideration. There's no long-term return in a one-and-done, which is why you never see Kirby or Electrolux vacuum cleaners in stores anymore (because anyone who bought one still uses it--makes it hard to sell new ones). There's no business like repeat business, and businesses who can't get repeat businesses into them don't tend to last long-term.