Reply to post: But the disk is square and the hole is round!!!

It's round and wobbles, but madam, it's a mouse pad, not a floppy disk


But the disk is square and the hole is round!!!

Nearly two hours on a support call to remove and replace a sound card driver. Why? Because, after almost one hour and 45 minutes we were ready to put the disk into the drive and load the new driver.

I already knew we were speaking in different vocabularies, but when she told me that the disk was square and the hole for the drive was round, I had to mute the phone for a minute or two while she sobbed.

I finally worked up the courage to ask her if she had one of the round disks. She did! We got the disk in, found the driver, actually installed it and the system rebooted with sound.

She immediately hung up without another word.

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