Re: theModge Re: deja vu
"English really needs such a word...." Well, at a place I worked a few years back, the IT Helldesk chaps called it a "Ford". At the time, certain Thames Valley Ford dealerships had got in trouble with Trading Standards for a series of customer complaints. What had happened was, when a customer came in with what the mechanics considered a nonsense complaint, e,g.; "My gearbox is too noisy", but the item was inside warranty and actually working fine, they would swap the problem item with the one from another customer's car and claim they had put in a new unit under warranty. They were caught when a suspicious customer called the Ford factory to ask about the warranty extension on his "new" engine. Much tickled by that, the IT team would take two "problem" laptops or desktops, mark them as "Ford" jobs, switch some components between the laptops, and then give them back to their owners as "repaired".
Biting the hand that feeds IT
