So did he get a transnote or...
"But this user had leverage and “the call came from above that he absolutely needed this and we were to order it in immediately.” So Aaron swapped it for his perfectly functional laptop and got on with other things."
So picture me confused: would I be right when I assume that Aaron did order the Transnote but then swapped it with his own laptop and gave that to the user? There's a description for that: swindling.
And it also makes me wonder if the user was really making user errors, or if things simply didn't work right because of the change in hardware.
Either way, Aaron is not fully without fault here.
Biting the hand that feeds IT
