Re: Get the basics right first.
concentrate on cherry picking the quick wins and the highest paying contracts.
Fair point, but it's not entirely BTs fault. In the midst of lengthy correspondence with some senior Openreach bod about why we were promised fibre in 2013 and are still waiting, although the exchange and neighbouring cabinet went live a year ago, I got some interesting information. I'd complained that it was the constantly changing deadlines was the real pain. If someone had said in 2013 that you'll get it on 1st Dec 2016, and that happened then that's acceptable. They can't do everyone at once. But promising it in three months and then changing the date every three months is not on. His point was that they are set targets for delivery by the bean-counters who manage the funding, and they want to see new connections, not improved connections for existing customers. It therefore makes sense (to the beancounters) if they are slipping a bit, to concentrate on an easy area, and defer the tricky ones that they had planned to do.
Biting the hand that feeds IT
