Re: Simply...
CoopEnergy's £1.8M works out at £7 a customer in compensation, this is for month and months of inconvenience, there are plenty of Customers that have complained through formal complaiints against @ofgem,through @Energy ombudsman, yet never received a penny, and been vocal about it.
From this its easy to conclude, ofgem have no cross checks between ofgem formal complaints, ombudsman complaints, and evidence of payment to those affected customers by CoopEnergy, on whether this headline figure is actually paid or not.
It's all just headline bullshit, to make it look like they are doing something, ofgem is completely incompetent as a regulator. It's not a fine at all, when you look into the detail, most goes to the (useless) gravytrain ombudservices in fees.
Ofgem is just complete Customer Merry-Go-Round, that offers absolutely nothing, to resolving Customer issues, without the customers wasting vast amounts of time for what amounts to £7.
Biting the hand that feeds IT
