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Capita STILL hasn't delivered usable Army recruitment IT system

Anonymous Coward
Anonymous Coward

The real problem isn't the IT system as such (it's pretty terrible, but not to the extent that it stops you working). The problem is the processes. We can have a potential soldier in front of us who we've interviewed and decided we want, with his medical form filled in by his GP who has passed a fitness test but it will still take a couple of months minimum to actually get him in the Army. That's best case, worst case is a year plus.

Maybe they could do with a few more solution architects or whatever, someone who can take a look at not just what the best way to accomplish a series of tasks is but at why we are doing them at all.

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