We had a similar issue with sandisk ssds. Back when SSDs were expensive we had 15k vostro laptops and 15k SSDs for a laptop-per-child scheme. Dell were in the loop but the sandisk ssds refused to work with the vostros when encrypted. We thought the firmware was iffy (the kingston and OCZ worked fine but were 7 more per unit. Intel also worked but were way too expensive). Sandisk refused to acknowledge an issue so we eventually went with kingston and bit the bullet on cost. That cost sandisk about three quarter of a million.
Biting the hand that feeds IT
