Re: It's bad.
> it's not IT's fault
So you blame management for demanding too much from IT, being tightwads with the IT budget, and relying on IT for EVERYTHING?
Yup, sounds like academic IT... "just dumb code monkeys" who don't get no respect. (I read an article to that effect in the Chronicle of Higher Ed several years back whilst waiting to interview for my first, and last, academic IT job)