Win Phone - it could have worked
As an average consumer I liked my Win Phones. Viewed them as more secure. Lack of apps could be overlooked. Problem for me was ergonomics. 1. Settings-menu-fonts too small to read. 2. Qwerty keyboard to hard to use. It could have been very easy to fix both of these, using comments or suggestions from users. But if I can't type on my phone or read its screen, what am I to do? Sent them comments but it fell on deaf ears.