Re: The cloud strikes again
"6: Gmail is perfectly good and reliable. Why host something in house that's not quite as good?"
If a customer has problems sending email to us, I can see exactly what is going on. Also I can often work around the issue even if it's a problem on their end like wrong SPF records or faulty TLS configuration. I can even proof a message was delivered to someone in case there is a dispute (like someone (falsely) claiming an email was not delivered, which could have otherwise had financial/contractual consequences).
That can be difficult in the cloud.
Biting the hand that feeds IT
