So TITSUP is becoming the new norm then?
As they (and HP) have completely messed up, if I were a client, I'd be working with my lawyers to extacaste my company from the contract and be working with another hopefully more reliable supplier already.
The total cock up here should serve as a lesson for the bean counting PHB's out there who think that 'we don't need no shitty DR site', and 'we don't need to do an DR testing'.