Re: We dumped SSP 3 years ago ...
Posting anonymously for once...
My main client switched to a different provider last year. SSP has been having issues for some time - trying to merge its product range as it bought other companies. My client was originally with MCS then Sector.
First the software support went down hill, then the infrastructure support followed.
The move to Solihull was supposedly the holy grail for DR solutions.
Then they stopped doing the regular DR tests (as far as I was concerned).
Time to jump ship.