Re: "Public utilities and government agencies are better at handling"
In Italy the monopolist asked you a monthly fee for any additional telephone *plug* and ringer you installed in your house (of course many ignored it, but it was illegal, and if a nasty technician spotted it...) Also, only its own telephones could be plugged into the line, again, rented...
One of the first fiber provider, which had almost a monopoly of high speed connections, tried to limit the default number of devices you could plug to three (checking the MAC addresses, of course almost everybody bypassed that with a switch in front of the telco device), and put you into its NATted network which didn't allow some kind of traffic... unless, of course, you paid more...
Biting the hand that feeds IT
