Potential article correction
As mistakes go, this is a embarrassing cockup on Microsoft's part should be As mistakes go, this is a embarrassing but hardly unusual cockup on Microsoft's part
FIFY. Let's not leave out important facts here :).
Also corrected:
And Redmond wonders why people are leaving its products for open-source alternatives.
MS users are pretty much permanently on the lookout for alternatives to either fix things MS has borked, return functionality MS has removed in the name of "improvement" (especially in matters UI) or add functionality that MS cannot be bothered with - some are so desperate they are even willing to pay for it (or, I would venture, because these products are typically made by smaller outfits you can actually have a dialogue with and whose solutions are actually worth the money). So it's not just Open Source that comes to the rescue here..
Biting the hand that feeds IT
