Re: "Crew"
As the article explained in length: leaving crash protection on would have resulted in drone doing another fly-around. Probably in endless loop, until growing winds shred it apart or fuel runs out.
And then, after overriding the fly-around protocol, another automagical feature kicked in and pressed the nose down. Right into the tarmac.
So in this situation, about the only way to salvage the drone would have been to disable all "idiot-proofing controls" and land with manual controls. Which it didn't have.