Re: Laura's Tale
We had something similar. The local police station's direct (non-emergency) number ended with the digits 991. Regularly people would try to phone the police station but instead of xxx991 they'd dial xxx999, which happened to be our IT support desk.
We had another number in our block of direct dial numbers that was apparently one digit different to Comet's delivery helpline, we got some irate voicemails on that one.
Biting the hand that feeds IT
