Re: similar to Laura
Another occurs to me. Management "escalations" and panicking when no one knew where the problem was yet.
Management wanted everyone "ready to engage". So a 2am phone call telling me there might be a big problem, but no one was sure yet "just to make me prepared". Of course I didn't hear back from them spent the rest of the night unable to sleep and checking my phone to make sure it hadn't gone off and didn't hear a thing about it the next day to say the problem was fixed.
That job went progressively worse on-call. Expect to get any details on the call as to what the problem is or what has been done before? Forget it, if you were lucky you'd get a ticket number. If you were unlucky you'd have to login and start pinging people to see who knew what the system was that had issues. Not on-call and forgot to turn your phone off, expect to get random calls instead of the on-call person "because they are really grumpy and rude when you call them at 3am and you helpful".
My new job I'm not on-call. Whatever grief there maybe in the day, that makes it all worthwhile.
Biting the hand that feeds IT
