
Lack of effective Attitude Control System (or process) - widely assumed to be part of the psyche there. And yet Toyota pioneered the approach, in car assembly, that *any* employee can stop the line if there is a problem - in the '60s and 70's in the USA that would get you fired by GM, Ford et al.
The Techie/Manager interface is always a challenge: my solution? Pay the head Techie so much money that the Managers and Money realise that there's a reason why they pay that person so much, and that it would be a waste to ignore their advice, warnings etc. Don Quixote at your service.