@ad47uk
Obviously the story is about Vodafone plc. But don't kid yourself that Vodafone UK are more British than any of the other networks. Gone are the days of the company that was set up by Racal (and encouraged by Thatcher) to provide some competition to BT's mobile venture. Large parts of its business have been outsourced and offshored. Has it improved its services by doing so ?- well - you can judge for yourself.