Reply to post: Anyone surprised?

Time Warner Cable, you've 'earned your miserable reputation' – NY Attorney General

Sebastian A

Anyone surprised?

Reputations for horrible service don't just coagulate out of thin air. It takes years or decades of persistantly poor service for a company name to become as synonymous with mediocrity as TWC has. The fact that it's even trying to defend itself is laughable. Admit fault, take it on the chin, and above all, do something to fix these issues. Maybe then, in a few years, people can give you another chance.

And for god's sake, stop using your area monopolies to fuck people over.

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