After the vomit fest I got to:
"The main objective of our reviews & ratings is to assist our visitors in connecting with reputable vendors which historically have proven themselves capable of producing quality work. Each of the vendors featured within our database have been thoroughly examined in order to ensure the ratings are a reflection of the best vendors within the industry based on recent research and analysis, the latest client references, and the changing landscapes within the industries."
Why does these read, to me, as we'll find competitors ratings and fiddle the stats to make yours look as good.