Re: DVLA
@AC
"Nobody - not even other Government departments..."
Well, yes - the thing is, the DVLA is not a Government department.
They are an "Executive agency of the Department for Transport (DfT)"
IIRC, that gives them certain "flexibility" in the way they operate. (I take that to mean without consultation/being able to do things without going back to parliament)
https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency/about
"We’ve been through a radical process of change moving away from a paper based organisation to a modern and highly efficient business."
Biting the hand that feeds IT
