Re: Attitude? Fuck them to death
Sounds very stressful, last time I got a complaint I talked to customer services realised they were useless, talked to them a couple more times in case I got a moron the first time, found out no the company really did have some pretty poor policies. So I found the emails for the board members and posted a complaint to them while sending them links to their facebook page, showing customers liking my posts on how bad the company was playing with certain laws around the sale of goods act and gaurantees.
Had a someone contact me from them and from the company that was supposed to be fixing the goods by the next day, got item fixed, recieved 80% (ish) of the cost of the item back as compensation/ go away money as well.
Biting the hand that feeds IT
