Reply to post: Some great observations - but no conclusion

How does a business make decisions? How should a business make decisions?

Anonymous Coward
Anonymous Coward

Some great observations - but no conclusion

I agree 100% with the opening paragraphs. That's a great summary of how hard it is to run a modest-sized business.

It's a shame the article doesn't really lead anywhere.

I agree that more good data would be really, really helpful. If you're a big operation, you have loads of data already and you can apply analytics to learn new stuff. But what do you do if you're a smaller concern? With only tens or hundreds of customers. How on earth can you (cost-effectively) gather enough data to make a sane decision?

Many bosses just go with gut feel. The rest of us cling to the hope it wasn't simply the result of what the boss had for lunch...

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