Re: There are two options here...
" after I opened the attachment a virus..."
Or, more likely and for "convenience", she has enabled full HTML rendering, including external source in her email client. Convenience trumps security every time for users.
Most people don't care or know about how a tool should work or how important it is to keep your tools in good condition, especially if that means having to spend time learning about things not directly related to the job or which may cost money now rather than later when things break.
Just look at the numbers of people driving around with lights not working, fan belts slipping, SatNavs or phone stuck the windscreen in inappropriate and downright illegal view obstructing positions. If they can't handle simple, obvious and in-your-face problems like that why would we expect them to deal with more complex and ethereal computer security and backup systems?
Biting the hand that feeds IT
