Real talk
This is just the nature of outsourcing.... I don't think IBM is any worse than the outsourcing provider of your choice in this respect. It is really the companies buying these services fault. They bring in outsourcing because they believe IT is a commodity, so give me your lowest price. It is rare that service quality trumps price for the people buying outsourcing. IBM is losing in the outsourcing market because the Indian providers are undercutting them on price... and people buying the contracts assume that TCS can hire Indian techs about as well as IBM can hire Indian techs and their models are more or less the same. This issue isn't really on IBM or HP or Accenture. It is a government labor and trade issue. If IBM decides they are only going to staff UK accounts with UK staff, they just get slaughtered on price by other outsourcing providers and it doesn't really solve anyone's problem. Not a pleasant business.
Biting the hand that feeds IT
