Reply to post: Re: Basically Airworthy (just)

British Airways, IT staff job cuts, an outsourcing biz ... you get the point

Anonymous Coward
Anonymous Coward

Re: Basically Airworthy (just)

I've flown about 1.5 million miles over the past 15 years with various airlines and I gave up on BA completely about ten years ago. I fly back to the UK 2-3 times a year and after the third instance where BA left me stranded or cancelled my ticket after a late connection I stopped dealing with them. I was never impressed by their service in the air and I think they ride a lot on the international perception that Brits are polite and good at service (hah!)

I'd estimate that they have lost £20-30,000 in revenue from me over the past decade, but I'm sure they don't care.

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