"but the specifications for that laptop were not available anywhere on Acer's website, though other models in the same range were. I knew it came with 2GB RAM and I knew I wanted to increase that, but I could not get any response directly from Acer."
The most reliable way of finding out is the Kingston or Integral or Crucial memory configurator.
Seriously.
And in cases where only one ram socket is visible you usually find the other one is under the keyboard (Toshiba are buggers for doing this)
Biting the hand that feeds IT
