Re: Stupid customers
"Yes Sir. Blocking the SMTP port is a service we offer as standard to all our customers.
Er.. a lot of (if not most) ISPs do indeed block outgoing port 25 for any mail server other than their own. Sounds like the user may have been more clued up than the tech support on this occasion."
Its petty much SOP here in Oz since email viruses became common. The exchange is perfectly reasonable - it sounds like both user and tech support are more clued up than the OP :-)
Biting the hand that feeds IT
