Reply to post: Had it happen to me

The monitor didn't work but the problem was between the user's ears

Nick Davey

Had it happen to me

Working on helpdesk, call came in, stuff not working, found out it was power outage on top floor (apparently there was a kettle with a dodgy plug and anytime anyone boiled for a cuppa there was a chance it'd trip all the sockets on that floor).

The person ringing me was one of the most IT illiterate people I've ever met and she often had issues of a similar calibre. But yes, complaining about her PC when the power was off took the cake.

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