Re: Definition of success - going OT
It's more likely the case those Civil Servants have a vested interest in maintaining their niche "dept of wankography".
Never attribute to malice that which can be explained by incompetence!
The trouble is it's infectious. I was recently told by my bank (on complaining I could not set up a payment for my Virgin Credit card) "you will just have to find another way of paying".
Thank you Ledswinger, for giving an insight into the energy industry.