Re: BAU
That used to happen to us when I was working as a Manager at Escom in 1996. People would leave their kids in the shop as though we were some kind of baby sitting service while they went shopping. We had one particularly agressive woman complaining to us that we hadn't checked with the abandoned child, whether it needed a toilet break.
I wanted to implement a "no under 16's without an adult" rule, but was told it was company policy not to qualify customers.
As a side note, our shop on Deansgate had blast resistant glass installed only a couple of weeks prior to the Manchester bombing. When staff were finally allowed back a few days later, it was the only shop in the row that still had a front, although the front was now concave.
Biting the hand that feeds IT
