Re: 6 or 12 months
@AC
I wonder how many customers they will have left in 6 or 12 months time?
It should be flat dead zero this time next week.
Seriously TT customers, just write to them regarding breach of care, breach of the DPA, and your view that it forms breach of contract. Explain that if they tarnish your credit rating or move what they imagine to be an unpaid breakage fee [1] you will see them in court. They simply don't have enough money for all of the lawyers they would need, especially as their income would have dropped to near zero, while their staffing, infrastructure, and financing costs remain.
[1] The fee is a term of the contract, which if you hold they breached it, can't be valid because the contract no longer exists and cannot then be enforceable.