Reply to post:

TalkTalk attack: 'No legal obligation to encrypt customer bank details', says chief


I've been down this road before with a mobile provider (not Talk Talk, and not due to data leaks), and the issue was resolved, firmly in my favour, within 3 weeks of issuing court procedings.

I've been down this road with an ISP. After much bluster, they sent me a cheque a couple of days before we were due to go to court...


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