Re: MBA "Qualification"
Having an MBA myself, from one of the world's top business schools
I applaud you for coming out in this public forum :)
It does seem there is a propensity for MBAs to believe they have sufficient qualification for running a business of any kind and that knowledge of what we might call "the business of the business" (i.e. what it actually does and how it does it) isn't really necessary - that's all just tedious process that can be left to the drones on the lower floors. Intelligence, application and hard work cannot substitute for an understanding of what your business does, the technology that enables it and the regulatory environment that constrains it.
I'm afraid Ms Harding appears to fall into this category of MBA and is probably even now rehearsing Dido's Lament:
When I am laid, am laid in earth, May my wrongs create
No trouble, no trouble in thy breast;
Remember me, remember me, but ah! forget my fate.
Remember me, but ah! forget my fate.