Re: It is time for a PSA
""Never, ever, give an agent any details on the phone when they have called you. You don't know who they are unless you are the one making the call to a number whose provenance you trust""
I got called up recently by someone claiming to be from a well known pension firm wanting to carry out a "survey of my financial providers" and asking to confirm my name.
I explained to him that I couldn't speak to him until he identified himself to me. He started to argue and I told him I had been warned by [same well known pension firm] that there were a lot of fraudsters trying to get people's financial details, and it was his job to prove who he was. Hangup...
They must think we're stupid, I thought...and then I thought, well, how many people do actually understand that it is a random caller's job to prove who they are?
Biting the hand that feeds IT
