The brass neck...
...of people like her never ceases to amaze me.It was HER JOB to make sure that customer date was secure - it's called good governance. If she had an shred of decency she would first say, words to the effect of "I personally fcuked up big time, I didn't do my job properly" and then say "I am resigning with immediate effect and I will refuse to take my obscene golden parachute and also my overly inflated bonus payment. Goodbye".
Well, I can dream can't I?