Don't skip over the basics..
You DO NOT WANT those people to come back in after treating them this badly.
You do not want to end up in a situation where you have to treat people this badly in the first place. This whole idea of training the people who are about to take your job can only have come from someone who is so far removed from human beings that an hour's worth of education with a 4 by 4 should be mandatory.
Biting the hand that feeds IT
