Re: Nobody NEEDS a connected kettle...
The last thing I want to be doing at 9pm in the evening is to be speaking to a technician in some far-off land because my connected kettle doesn't boil.
First of all sir, let me say that I can definitely sort out your issue.
Sir, can you first of all check for me to see if the kettle is properly filled.
Yes it is
Ok sir, can you empty it out. Wait 30 seconds, then fill it up again.
Now switch it on.
What lights do you see on your kettle?
...some time later...
Can you try loading the latest firmware for the kettle please. My coach says that this will definitely fix your issue. Logon to kettlesdirect.com and....