Re: I still can't get my head round this one
I've got a better one... A certain manager I know, keeps saying 'the email isnt working' when the IT manager has has set 'monitoring' :) - she can see the email arriving in that inbox!...
You forget non-tech peeps have a different way of speaking - If they say 'it doesn't work' it usually means 'it looks odd' or 'it wont do what I want'... you get there...
"press that button'
"huh??"
"you see that green button "
"oh I wondered what that did..." - she thought just pressing 'enter' did it.... {roll eyes}