Re: You are kidding me
From my recent experience I'll add:
The guy who organised it left six months ago taking all knowledge of and, more importantly, access to the hosting service with him.
The hosting company was bought by another who discovered a disturbing laxness of record keeping at their new aquisition. Both shall remain nameless; the latter at least tried to help...
At least I didn't get rudely awakened at 3am. As a consultant, I got to wander in at a leisurely time and ask all the awkward questions. Sadly, the one question I was not allowed to ask was "what the fuck were you thinking?"